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Complaints & Returns

The goods must then be returned to the address

SPADARELLA JEWELRY
INDUSTRY STREET 6/A
47843 MISANO ADRIATICO (RN)

within 10 working days of receipt, at the consumer's expense.

Before proceeding, we always suggest contacting us by phone at 0541 600449. Upon receipt of the goods, we will refund the price (net of shipping costs of €6), less any return fee if our registered courier is used with postage due. We will instead refund the total cost if the return is caused by our error or if the goods do not comply with the request submitted.

Please note that you can exercise the right of withdrawal only by respecting the following condition: the products must be returned in their original packaging, undamaged.

For detailed information on withdrawals, returns and refunds, please refer to our conditions of sale.